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However, after filing the complaint, the player confirmed that the casino had paid out her winnings. The player from Brazil has requested a withdrawal prior to submitting this complaint. The complaint państwa rejected because the player didn’t respond owo our messages and questions.

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• We decided owo reject this complaint because we couldn’t force the casino owo return an expired bonus and the player had more than enough time jest to play with it.
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• However, the player did not respond owo our messages and questions, leading us jest to conclude the complaint process without resolution.

The player from Portugal requested a withdrawal, but it has not been processed yet. The complaint was rejected because the player did not respond to our messages and questions. The complaint has been reopened after we were contacted żeby the player. We received information from the casino that the player mistook the casino for another.

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We had also offered him the option owo share his experience with other users mężczyzna our website. The player from Italy państwa facing challenges with withdrawing his winnings amounting to 232,000 € from Hellspin Casino. Despite having a verified account and compliant KYC documents, his withdrawal requests remained under review, as per customer service. We also informed him about the casino’s withdrawal limits based pan VIP status. However, the player did not respond to our messages, leading us jest to reject the complaint.

The player from New Zealand submitted a formal complaint against HellSpin Casino for mishandling her account and obstructing her $22,000 NZD withdrawal. She demanded accountability and the return of her winnings while indicating her readiness to hellspin provide evidence of her claims. Therefore, the complaint was not upheld, and the case państwa closed.

The player’s account was closed due owo alleged nadprogram abuse, which the player disputed, stating that w istocie wrongdoing had occurred. The complaint państwa marked as unresolved since the casino did not respond to the complaint thread and had not provided sufficient evidence. The issue państwa resolved successfully żeby our team, and the complaint państwa marked as ‘resolved’ in our system. He reached out to support but received no assistance and was frustrated with the situation. The complaint państwa resolved when the player confirmed that he had received his funds back. We marked the complaint as ‘resolved’ in our układ and appreciated the player’s cooperation.

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The player from Australia has not passed the verification process. We were forced owo reject this complaint because the player provided edited documents. We provide tools and resources jest to help you manage your gaming activities, ensuring a safe and enjoyable experience. Enjoy seamless gaming on the go with our fully optimized mobile platform. Access your favorite games directly through your mobile browser without the need for any downloads. Once you make a deposit, the platform credits your account 50 spins instantly.

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Even though her account was verified a year ago, the casino is now demanding additional documents and has rejected her withdrawal request multiple times. The player stopped responding jest to our questions and comments, therefore, we rejected the complaint. The player from Australia had submitted a withdrawal request less than two weeks prior owo contacting us. We had advised the player to be patient and wait at least 14 days after requesting the withdrawal before submitting a complaint. We also extended the timer for the player’s response żeby 7 days. However, due to the player’s lack of response jest to our messages and questions, we were unable to investigate further and had jest to reject the complaint.

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